Getting Started



STEP ONE: Have your hearing tested by a local audiologist or hearing aid dispensor. Audiometric testing needs to be done by a professional to rule out any medical complications and to determine how your hearing aids should be configured to best improve your hearing.

STEP TWO: Send us a copy of your hearing test (audiogram) results. You can do this via email, fax, or snail mail. (It may be easier to have your audiologist email the results to you and then forward them to us).

  • To send via email, click here
  • Fax us at 828-265-0966

STEP THREE: Purchase your hearing aids! If you would like recommendations or have any questions, don't hesitate to contact us. If you want to know more about the different technology levels and what hearing aid is right for you, watch this video.

STEP FOUR: Sit back and relax! We take care of it from here. Within 10 business days you will receive your new hearing aids - optimized for your specific needs and ready to wear!